People-trouble is wearying indeed. It’s easy to grow cold and sarcastic about those particularly difficult people whose afflictions are largely self-induced. When a man takes the role of spiritual leader and comes in with selfish expectations, swift discouragement results when those expectations aren’t met. The church today calls it “burnout,” but in many cases it’s a simple matter of wanting ministry to function a certain way and resenting it when it doesn’t. Habitual cynics don’t make good shepherds. I pray for individuals who look at the church and see, not whiners and complainers to be avoided, but broken lives and needy souls who’ve been purchased by the precious blood of Christ (1 Peter 1:19). Hopeful optimism in ministry is like fresh water in the desert: People’s thirst for the tender care of a shepherd is fully satisfied.
 Jerry Wragg, Exemplary Spiritual Leadership,130.